Community Support Worker (CSW) – DC


The Community Support Worker (CSW) provides support to individuals with Mental Health or Substance Abuse issues in residential, school, workplace, and community settings. Deliver interventions and activities that are strength-based and focused on promoting recovery, symptom reduction, increased coping skills, and achievement of the highest level of functioning in the community.

Average Caseload:
15-20 consumers/clients

Primary Job Responsibilities:
• Provides services and activities under the direction of the CSW or Therapist in accordance with an Individual Resiliency Plan (IRP) designed to meet the educational, vocational, residential, mental health treatment, financial, social, and other needs of the recipient; provide ongoing revision of plan.
• Ensures that delivered services and activities meet the goal of minimizing the negative effects of psychiatric symptoms or substance dependence that interferes with the client’s daily living and personal development; Provides activities to support the client in the development of various skill-building activities including: daily and community living, socialization, and adaptation skills; development of leisure time interests and activities; symptom management; wellness and substance abuse education; employment readiness; behavior and anger management.
• Deliver services pertinent to the IRP and specified goals including arrangement, linkage, or integration of multiple services as they are needed or being received by the recipient, either between programs, within the area program, or from other outside agencies.
• Documents services provided and progress against treatment plans and goals according to prescribed procedures including the name of the person supported, Medicaid identification number, date of service, purpose of contact, description of the intervention(s), the time spent performing the intervention(s), effectiveness of the intervention and the name of the Para-Professional.
• Provides feedback and information for the CSW or Therapist pertaining to the recipient’s needs for case management services; informs the recipient about benefits, community resources, and services; assists the recipient in accessing benefits and services; arranges for the recipient to receive benefits and services, and monitors the provision of services.
• Participates in regular treatment team meetings to discuss clients; immediately reports any concerns to the Clinical Manager or Therapist as it pertains to the welfare of the client and/or services rendered.

Physical Demands:
While performing the duties of this job, the employee is regularly required to drive, stand, and walk. In addition, the employee may be required to restrain a client. The physical demands described must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Specifications:
Bachelor’s degree in human service; less than two years of full-time experience with the population served, or Bachelor’s degree in a field other than human services and less than four years of full-time, with the population served, or High School Diploma or GED in human service field with at least four years’ experience with the population served.