Admissions, the provisions of services, and referrals of clients shall be made without regard to race, color, religious creed, disability, ancestry, national origin (including limited English proficiency), age, or sex. Program Services shall be made accessible to eligible persons with disabilities through the most practical and economically feasible methods available. These methods include, but are not limited to, equipment redesign, the provision of aides in the use of alternative service delivery locations. Structural modifications shall be considered only as a last resort among available methods. Any client who believes they have been discriminated against may file a complaint of discrimination with:
Preventive Measures
c/o Corporate Compliance Officer
1101 Hamilton St., Suite 529
Allentown, PA 18101
Commonwealth of Pennsylvania U.S. Department of Health and Human Services
Department of Human Services Office for Civil Rights
Bureau of Equal Opportunity Suite 372, Public Ledger Building
Room 225, Health and Welfare Building 150 South Independence Mall West
PO Box 2675 Philadelphia, PA 19106-9111
Harrisburg, PA 17105